Uniform Programs for Every Shift: How Work Hard Dress Right Transformed Uniform Access at Yale New Haven Health

For healthcare employees, every shift begins long before the first patient interaction—it starts with getting ready. Uniforms are a vital part of that daily routine, setting the tone for professionalism, safety, and comfort.

That’s why Work Hard Dress Right, a Feury Image Group company, partnered with Yale New Haven Health (YNHH) to redesign how more than 11,000 employees access their uniforms. Together, we created a smarter, technology-driven uniform program that combines 24/7 convenience, modern apparel, and streamlined management—so every team member can spend less time worrying about logistics and more time focused on care.

 

The Challenge: Outfitting Thousands of Employees Seamlessly

Yale New Haven Health’s network includes nine facilities and over 11,000 employees—each with unique uniform needs based on department, role, and branding. The challenge: simplify ordering and distribution while maintaining strict brand consistency across 36 distinct employee groups.

Before our partnership, staff often faced long waits, limited distribution hours, and complex paper-based processes. Uniform programs that should have been efficient and empowering were instead time-consuming and fragmented.

 

The Solution: A Fully Managed, Web-Based Uniform Program

Step 1 focused on implementing a custom online portal that automatically recognizes each employee’s role and department, displaying only the apparel and accessories approved for their position.

Features include:

• Pre-approved embroidery and branding controls for a consistent professional appearance.
• Automated allotments to ensure accurate spending per employee group.
• Bi-weekly reporting for real-time visibility into usage and costs.
• Integration with payroll and internal systems for seamless updates.

The result: a simplified, error-free system that gives administrators total control and employees an effortless experience.

 

24/7 On-Site Uniform Locker System

Next, to make uniform access as easy as possible, we introduced a secure, self-service locker system right inside hospital facilities.

Employees can now pick up their uniforms any time—day, night, or weekend—without waiting for a uniform shop to open. Orders placed online are automatically loaded into the appropriate locker, ready for pickup.

Each kiosk is branded with the Yale New Haven Health identity, reinforcing the connection between employee pride and professional presentation.

Ready-to-Wear Scrub Vending Machines

As part of the rollout, Work Hard Dress Right also introduced a ready-to-wear scrub vending system—a first-of-its-kind installation within the Yale New Haven Health network. The vending units, placed in high-traffic hospital areas, allow staff to quickly purchase or replace scrubs without pre-ordering. Each machine is fully branded with the Work Hard Dress Right identity and stocked with popular styles, sizes, and colors that meet YNHH’s apparel standards. For employees, it’s instant access to professional, compliant workwear; for administrators, it’s a seamless way to maintain availability and reduce logistical overhead.

Communication, Training, and On-Site Support

A rollout of this scale required collaboration and clarity. Work Hard Dress Right provided on-site guidance, employee training, and marketing support to promote awareness of the new system. Staff were introduced to ordering procedures, locker access, and maintenance processes, ensuring adoption across all shifts and departments.

Results & Impact

This partnership redefined what a modern uniform program can be in a healthcare setting:

• 24/7 uniform access for all staff, including night-shift teams.
• Faster fulfillment and reduced stock shortages through live inventory tracking.
• Improved compliance with hospital branding standards and role-specific guidelines.
• Increased satisfaction and reduced administrative workload for department managers.
• Actionable data through detailed usage and spending reports.

What began as a logistics project became a culture-enhancing solution, reinforcing YNHH’s reputation for excellence and innovation.

The Technology Behind the Transformation

At Work Hard Dress Right, technology isn’t an add-on—it’s built into everything we do. From web-based uniform portals and kiosk systems to embroidered branding and secure fulfillment, our approach connects apparel management directly to the employee experience.

As Feury Image Group’s dedicated workwear division, we draw on decades of expertise in print, promotion, and production to deliver complete, scalable uniform solutions that help companies of every size across all industries, including healthcare systems, utilities, construction, retail, and others, to operate more efficiently.

 

Why It Matters for Healthcare Organizations

The success of Yale New Haven Health’s program highlights a universal truth: a well-run uniform program does more than dress employees—it supports performance, morale, and retention.

Hospitals, clinics, and senior-care networks with 24/7 operations can all benefit from:

• Tech-driven access systems that make uniforms available any time.
• Role-specific online ordering that eliminates confusion and errors.
• Data-driven insights that improve budget management.
• Professional presentation that strengthens brand identity across every department.

Conclusion

The Work Hard Dress Right approach to uniform management is about giving teams confidence in what they wear and pride in where they work.

For Yale New Haven Health, the outcome was more than simply efficient—it was empowering. Every shift now proceeds with professionalism and consistency, thanks to a partner that understands both apparel and access.

 

If your organization is ready to modernize its employee uniform program—whether for healthcare, hospitality, or field services—Work Hard Dress Right can help.
We design, decorate, deliver, and manage workwear programs that work.